Introduction

This policy highlights the key aspects of user privacy, outlining the responsibilities of users, the website, and its owners. It also explains how user data is collected, stored, processed, and protected by this website.

The Website

This website and its owners are committed to safeguarding user privacy and take proactive measures to ensure it is protected throughout users' interactions. The website adheres to all applicable UK laws and regulations related to user privacy.

Use of Cookies

What Are Cookies?

Cookies are small data files stored on a user’s device, enabling the website to track interactions and usage. These files help deliver a personalised experience by tailoring the website to the user’s preferences.

How We Use Cookies

• Remembering Preferences: Cookies may store your chosen settings for a more personalised experience. They are not used to collect personally identifiable
  information.
• Session Cookies: Temporary cookies help with navigation and functionality while you browse the site. For registered users, session cookies may include a user ID to manage access to specific services.
• Analytics Tracking: This website uses Google Analytics to monitor visitor behaviour and improve user experience. Analytics cookies track engagement without storing personal data.

  If you wish to block cookies, you can adjust your browser’s security settings to prevent this website and its external vendors from saving cookies to your device.

Personal Information

While using our website, applications, or services, you may need to provide personal details (e.g., name, email, address). This information is used to manage our website, databases, and marketing efforts. All data is stored securely and in compliance with the General Data Protection Regulation (EU) 2016/679 and the UK’s Data Protection Act 2018. By sharing your contact details, you consent to Bradfield Property reaching out via email, phone, or fax. You can request a copy of the information we hold about you or request its removal by contacting us at info@floorgleamcleaningservices.com.

Information Collection and Use

How We Collect Information

1. Direct Submission:
Information is provided directly by you, such as when signing up, completing forms, or making purchases.

2. Authorised Data Collection:
With your consent, we may access data from other accounts, such as social media profiles or location services, depending on your privacy settings.
Data Retention We retain your data only for as long as necessary to provide our services, fulfill legal obligations, or address support-related queries. Even after your account is closed, we may retain some information temporarily to comply with regulatory requirements, resolve disputes, or prevent fraud.

Registration Forms

Information provided via registration forms will never be sold or rented to third parties.

Managing Your Data

We are committed to providing you with control over your personal information. You can:

• Verify Details: Contact our customer service team to verify the information we hold, subject to identity verification.
• Update or Remove Information: Request changes or deletion of your personal data. However, shared data on social media may still remain visible.
• Close Your Account: Deactivate your account via the settings. Archived data may be retained for legal or business purposes.
• Unsubscribe from Emails: Opt out of marketing emails by clicking “unsubscribe” in any email.
• Access Your Data: Request a copy of the personal information we hold at any time.

Policy Updates

We continuously review and improve our data protection processes. This policy may be updated as needed, and any changes will be communicated promptly